Black Tie Company Policy in relation to COVID-19 - Dated 05/06/20
To our customers,
In line with government guidelines we can confirm our shop will be opening from the 15th June. However naturally we are putting measures in place to ensure the welfare of both our staff and yourselves, and as a result we have made some changes to our appointment system.
Therefore, while we are looking forward to seeing you all again, we must stress the following changes in policy. In particular that we will be working from an appointment only basis with a maximum of two people in per appointment. We cannot accept walk-ins or any groups larger than two in a single appointment.
Please note there is no change in regards to new wedding enquiries and we are more than able to take bookings for 2020 and 2021. In relation to fitting appointments we will be prioritising fittings for booked weddings in date order to ensure that those with booked weddings at the end of 2020 can be seen in an appropriate amount of time.
If you have any symptoms associated with COVID-19 please cancel your appointment and make arrangements to visit our shop at a later date. We are more than happy, if you have to cancel due to symptoms, to re-book there and then. However this booking cannot be made within 14 days after your symptoms pass.
Furthermore to reduce risk, we are asking customers to please bring in their own shirts, as we will not be using hire shirts for try-on purposes at this present time.
Naturally we apologise for any inconvenience caused as we are looking forward to returning to work and seeing all of you. However, given the present situation we must abide by government guidelines in order to reduce risk and keep us all safe and healthy.
Chris Healy & The Black Tie Team.